App / Slots
dak77 takes a clear, straightforward position on your personal data — we collect only what is needed to run your account, process wallet transactions through bKash, Nagad or Rocket, and keep your activity secure. Access to this site and its features depends on your local law and eligible regions.
This policy sets out what information we collect when you create an account, make a deposit or withdrawal using bKash, Nagad or Rocket, browse the lobby, or contact our support team. We collect account identifiers such as your name, email address, mobile number and payment method references. We do not store full wallet credentials — your bKash or Nagad transaction references are retained only to reconcile your account wallet history. We also collect device and session data: browser type, IP address and pages visited. This is used to keep your session active and to detect unusual account activity. We do not sell your personal data to third parties. Where we share data with service partners — for example, studios supplying game content such as those from Pragmatic Play or PG Soft — those partners access only what is needed to deliver that service. Retention periods follow applicable data-handling obligations in the jurisdictions where we operate. You can ask us to review, correct or remove your records by writing to our support address. This policy applies to all accounts registered on dak77. Access and eligibility depend on your local law and the eligible regions we serve.
Transaction references linked to your bKash deposits are retained for account reconciliation only and are not shared with unrelated third parties.
Nagad transfer references appear in your account wallet history so you can match deposits and withdrawals without contacting support each time.
Rocket payment data follows the same retention approach as other local wallet methods — kept only as long as your account record requires it.
Bank Transfer details submitted during a transaction are used solely for that transaction's processing and standard account reconciliation records.
This policy covers your interactions with dak77 directly — your account, the lobby, wallet activity and our support channels. It does not extend to third-party sites that we link to, or to the internal data practices of game studios whose titles appear in the lobby. Understanding the boundary helps you know exactly who is responsible for which part of your data.
Login credentials, session tokens and account settings stored on dak77 fall within this policy. We manage this data and you can request a review through our support contact.
Deposit and withdrawal records tied to bKash, Nagad, Rocket or Bank Transfer sit within this policy's scope. These records are kept for account reconciliation and are visible in your signed-in wallet history.
Game content served from studios such as Microgaming, PG Soft or Pragmatic Play is supplied by those providers. Their own data practices apply to any data they collect independently within a game session.
Any external link you follow from dak77 takes you outside this policy. We do not control and are not responsible for the privacy practices of sites or services we do not operate.
You have real, actionable choices about the data we hold on your account. Start by logging into your account and checking the profile section — your name, email and mobile number are visible there, and you can update most fields directly without contacting support. If a field is locked for security reasons, raise a correction request through our support email. We will acknowledge the request and action any verified corrections within a reasonable time. To review the full record we hold, write to us at the support address listed on the site. If you want to close your account and request deletion of personal data, that request is handled through the same route. We will confirm what can be removed under applicable retention obligations before acting. Note that transaction records tied to bKash, Nagad or Rocket may need to be retained for a minimum period under standard financial record-keeping rules. Availability of these rights depends on your local law and the eligible regions we serve.
Write to our support address to request a summary of the personal data held on your account. We will respond once identity is verified through your registered email.
Log in and open the profile section to update your name, email or mobile number. Locked fields require a support request with account verification before we can make changes.
Any question about how your data is used — including wallet references, session data or marketing preferences — can be sent to our published support email for a direct answer.
A written closure request triggers a review of what data can be deleted versus what must be retained under applicable financial record obligations before we confirm final removal.
If this policy raises a question you cannot resolve through your account settings, three contact paths are available. Use the route that fits your situation — routine account corrections can often go through live chat, while formal data requests should come by email so we have a written record to act on.
Send data access, correction or deletion requests to our published support email address. This creates a written record and allows us to verify your identity against your registered account before acting.
For quick account questions — such as whether a bKash or Nagad transaction appears in your wallet history — the live chat on site connects you to the support team during active hours.
The Help Centre on dak77 lists common privacy and account questions with step-by-step answers. Check there first before raising a support ticket, as many requests are resolved without a wait.
Four areas define how we manage your data day to day — cookies, account security, retention and the change-request process. Each one has a clear, practical effect on your account and your privacy on dak77.
We use session cookies to keep you logged in and analytics cookies to understand how pages are used. You can adjust cookie preferences through your browser settings. Disabling analytics cookies does not affect your ability to log in or use your wallet.
Your password is stored in hashed form — we cannot see it in plain text. Unusual login attempts from a new device or location trigger an account check. If you notice activity you did not carry out, contact support immediately through the email route.
Account profile data is kept for as long as your account is active and for a period after closure as required by applicable financial record-keeping rules. bKash, Nagad and Rocket transaction references follow the same retention schedule as other wallet data.
When this policy is updated, the revised version is published on this page with a new effective date. Continued use of your account after that date means you have seen the updated policy. For questions about a specific change, write to our support email.
Real questions from account holders about how dak77 handles personal data, wallet records and contact options — answered directly.
We collect your name, email address, mobile number and the payment method reference you use — for example, your bKash or Nagad mobile number. We also log device and session data such as browser type and IP address to keep your account secure.
Yes. Send a written request to our support email from the address registered on your account. We will verify your identity and then provide a summary of the personal data held. Access depends on your local law and the eligible regions we serve.
Wallet transaction references are kept in your account history for reconciliation. We retain these for as long as your account is active and for a minimum period after closure as required under standard financial record-keeping rules. We do not pass these references to unrelated third parties.
Studios supplying game content receive only the session data needed to load and run a game — for example, a session token. They do not receive your full account profile or wallet details. Their own privacy terms apply to any data they collect within a game session.
Log in and open the profile section to update most fields directly. If a field is locked, contact support by email with your account verification details. We will confirm the correction once identity is checked. Most corrections are straightforward and do not require extra documentation.
Send a closure and deletion request to our support email. We will confirm which data can be removed immediately and which must be retained under applicable financial record-keeping obligations — typically transaction records linked to bKash, Nagad or Rocket wallet activity.